Tech & society
AI for what, exactly?
What if Africa's real needs came before the hype?
There is no shortage of talk about artificial intelligence in Africa: conferences, demos, pilot projects, announcements.
But one question doesn't always come first: what problem are we actually trying to solve?
Picture a health clinic struggling to retrieve patient records. A small business tracking orders manually. Or a farmer missing information when it matters most.
Do they immediately need a large language model? Maybe not.
A better starting point could be cleaner data, connectivity, a usable interface or a simpler workflow. AI matters when it adds something genuinely useful on top.
I find AI fascinating, but I'm wary of choosing the technology before understanding the need.
A poorly organised process with AI is still a poorly organised process. It may just make mistakes faster.
Let's explore where these systems might help, under what conditions, and why languages, data and infrastructure matter as much as the models themselves.
1. Agriculture: give every producer and extension worker analytical capacity
African agriculture simultaneously faces climate variability, disease, imperfect market access, and limited extension services. AI can combine local weather, satellite images, soil data, crop calendars, and market prices to produce more precise recommendations.
The decisive interface will not always be a sophisticated app. It may be a voice message in Wolof, Swahili, or Bambara, a USSD menu, or an offline tool used by an extension worker. The system should explain why it recommends a planting date, express uncertainty, and leave the final decision to the producer.
Models must be evaluated by agroecological zone. A recommendation trained on European farms—or even one African region—cannot automatically be generalized across the continent.
2. Healthcare: increase clinical time, not automate accountability
Where professionals are scarce, AI can assist with triage, transcription, translation, protocol retrieval, and anomaly detection in selected medical images. It can also predict medication shortages, optimize community-health visits, and accelerate epidemiological surveillance.
The strongest pattern is often a copilot for the health worker, not an autonomous doctor. Professionals must see the evidence behind a suggestion, understand system limitations, and be able to reject it. High-impact decisions need human validation and an appeal path.
Before deployment, a model must be tested on the devices, languages, patient profiles, and collection conditions it will actually encounter. A system that performs well in an equipped hospital can fail in a health post where images are compressed, lighting varies, and connectivity is intermittent.
3. Education: equip teachers before promising every student a tutor
AI can prepare differentiated exercises, simplify a text, generate locally relevant examples, translate content, or help a teacher identify recurring class errors. It can make educational resources available where textbooks and specialists are scarce.
But a chatbot does not fix overcrowded classrooms, unavailable electricity, or insufficient teacher training. The priority should be co-design with teachers: content aligned with national curricula, low data consumption, controllable answers, and protection of children's information.
The potential is real when the product respects its context. A study with teachers in Sierra Leone, for example, found that an assistant available through a common messaging app could provide locally more relevant responses while using far less data than conventional web search. The finding requires replication before broad generalization, but it points to an important direction: AI can sometimes lower the cost of access to information when designed around local constraints.
4. Public services: reduce delays without building an opaque administration
Public bodies can use AI to classify documents, extract information, flag incomplete applications, translate, answer routine questions, and help staff retrieve applicable rules. Tax administration, public procurement, and social programs may also benefit from anomaly-detection models.
Automating a poor process does not make it fair. Procedures should be simplified and authoritative registers connected before AI is added. Any decision that denies a right, triggers an investigation, or labels a person as suspicious must remain explainable, traceable, and open to challenge.
Government should distinguish three modes:
- assist, where AI drafts an answer for a public servant;
- recommend, where AI prioritizes but a human decides;
- decide, which demands a much higher standard of legal basis, evidence, audit, and appeal.
Starting with assistance often delivers quick gains at lower risk.
5. SMEs and the informal economy: distribute capabilities once reserved for large firms
A small business can use AI to improve bookkeeping, forecast cash flow, prepare a sales response, translate a catalog, analyze customer feedback, or produce a first contract draft. A craftsperson can document expertise, a merchant can compare sales, and an exporter can adapt content for several markets.
The main barrier is not only the model's price. It is integration with actual work: data scattered across WhatsApp and notebooks, no structured invoicing, limited trust, and little support. Useful products will often start by digitizing operations simply, then add unobtrusive AI at the right point.
The value created should remain in local economies. Public procurement and business-support programs can favor African companies able to integrate, evaluate, and maintain these systems instead of funding imported licenses alone.
6. African languages: turn exclusion into a design advantage
Technology that understands only French or formal English excludes a large share of the population. Speech, translation, and support for national languages can expand access to healthcare, education, justice, and financial services.
But a language dataset is more than a collection of recordings. Contributors should be compensated, consent documented, accents and dialects represented, linguists and communities involved, and errors measured in real settings. African Next Voices, highlighted by UNESCO, digitized thousands of hours of speech across several countries. This kind of collective investment creates reusable infrastructure far beyond a single app.
Five foundations for useful AI in Africa
Connectivity
Products must be mobile, lightweight, resilient to outages, and able to synchronize later. Governments need continued investment in fiber, rural coverage, internet exchange points, and affordable devices. Without it, AI will mainly benefit people who are already connected.
Compute
Not every country needs to train a giant model. Countries need access to compute for adapting and running models, hosting sensitive data, and supporting research. Shared regional infrastructure powered by reliable energy can be more efficient than 54 isolated national projects.
Small specialized models, sometimes able to run on a phone or local server, are often cheaper, easier to audit, and sufficient for a well-defined task.
Context and data
Public data should be governed as infrastructure: catalogs, open formats, measured quality, APIs, accountability, and access rules. “Open” does not mean publishing personal data. Open data, agreement-based shared data, and strictly controlled sensitive data must be distinguished.
Quality local data is often more important than a larger model. Without African context, the system will reproduce the web's blind spots and generate plausible but unsuitable answers.
Competency
Africa needs researchers and engineers, but also teachers, clinicians, agronomists, lawyers, public officials, and executives who can evaluate a system. The strategic skill is not only programming a model. It is choosing a sound use case, measuring errors, and integrating it responsibly.
Confidence and governance
Every deployment needs an accountable owner, legal basis, data register, bias and security testing, post-deployment monitoring, and an appeal mechanism. Models and vendors may change; the State or organization remains responsible for the service.
A method for avoiding demonstrations that go nowhere
Many projects start with available technology and then search for a problem. A more rigorous approach has seven steps:
- choose a frequent, costly, and measurable problem;
- establish the baseline: time, cost, errors, and excluded users;
- verify available data, rights, and infrastructure;
- compare AI with simpler conventional automation;
- prototype with the professionals and users concerned;
- evaluate on local cases, including worst-case conditions;
- scale only when benefit, cost, and risk are demonstrated.
Metrics should capture reality: clinical time saved, farm income improved, procedure abandonment reduced, student support improved, or errors detected. The number of chatbots launched is not a development indicator.
Choose capability over dependency
Africa does not need to replicate the global race for the largest model. It can specialize in adaptation: quality local data, efficient small models, African languages, sector integration, evaluation, and safety.
This means negotiating portability for data and models, avoiding vendor lock-in, funding digital commons, and using public procurement to grow a local ecosystem. When foreign models are the best option, countries should be able to use them without surrendering the entire value chain or data that should not leave their control.
AI can accelerate African development when it increases the capacity of people already working on the ground: producers, teachers, nurses, entrepreneurs, and public servants. Success will not be a spectacular demonstration in Dakar, Nairobi, or Kigali. It will be a reliable, affordable, understandable service that still works far from a conference venue, on an ordinary phone, in the user's own language.